Data Processing Principles

1.1. The Data Processing Principles apply to Users of Ugandi Hotel’s website.

Our company processes personal data solely for the purpose of providing services to you. We do not share, sell, or disclose your data to third parties without your prior consent, except as required by law.

Data Collection

1.2. When filling out forms, the data provided by the Customer can be divided into mandatory and voluntarily submitted data.

1.3. The following data must be provided by the Customer:

1.3.1. Name – necessary for form completion;

1.3.2. Email address – necessary for form completion and contacting the customer.

Data Collection through Email Subscription

1.4. The following data must be provided by the Customer:

1.4.1. Providing an email address is mandatory for email subscription.

1.5. By giving separate consent for data transmission, the Customer agrees to the use of their contact details for direct marketing purposes, i.e., receiving marketing announcements using the provided contact information.

1.6. The Customer has the right to opt-out of receiving direct marketing announcements at any time. Instructions for opting out of commercial announcements are provided with each commercial announcement.

1.7. The responsible data controller for the Customer’s data is Ugandi Hotel, registration code 16102916, located in Valga Country, Otepää Parish, Otepää linn, Valga mnt 23a, 67403 Estonia.

Data Retention Period

1.8. Ugandi Hotel retains data for as long as necessary to achieve the purpose of data usage or until the expiration of the statutory limitation periods and the statutory document retention period (according to the Value Added Tax Act and the Accounting Act, 7 years).

Customer Rights regarding Data Usage

1.9. The Customer has the right to receive information from Ugandi Hotel about the usage of their data in accordance with the law and within the scope provided.

1.10. The Customer has the right to request Ugandi Hotel to cease the usage of their data and to correct, close, or delete the data.

1.11. The Customer has the right to consent or object to the usage of their data for direct marketing or marketing purposes.

1.12. The Customer has the right to address the Data Protection Inspectorate and the court for the protection of their rights.

1.13. For any questions regarding personal data, you have the right to send an email to info@ugandihotel.ee or call +372 7311410.

Cookie Usage Policy

2.1. To enhance user experience, Ugandi Hotel’s websites use cookies. 2.2. Domains belonging to Ugandi Hotel may contain elements that store cookies on behalf of third parties.

Refusal of Cookies

2.3. Users have the right to refuse the storage of cookies on their computer. To do so, the User must adjust their web browser settings accordingly.

2.4. Different web browsers use various methods to disable cookies. More detailed information is available on the website https://www.aki.ee/et/kupsised (in Estonian) or https://www.allaboutcookies.org/ (in English).

2.5. When blocking cookies, Users should be aware that certain website functions may no longer be accessible to them.

What is a Cookie?

2.6. A cookie is a text file sent to and stored on the User’s computer by websites they visit. Cookies are saved in the User’s web browser’s file directory. If the User has visited the website before, the web browser reads the cookie and transmits the corresponding information to the website or element that originally stored the cookie. Additional information about cookies is available on the website https://www.aki.ee/et/kupsised (in Estonian) or https://www.allaboutcookies.org/ (in English).

2.7. Cookies allow tracking website usage statistics, popular sections, and other actions performed on the website. Information obtained from cookies is used to improve the usability and content of the website.

Types of Cookies Used on the Website

2.8. Persistent cookies are essential for navigating the website and using its features. Without persistent cookies, Users would not be able to access all website functions.

2.9. Session cookies allow the website to remember the User’s previous choices (e.g., username, language preference, etc.), thereby providing more efficient and personalized features.

2.10. Tracking cookies gather data about the User’s behavior on the website. Information from tracking cookies helps enhance the website’s usability.